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ParentPay to ParentMail

The migration of cashless accounts from Parentpay to Parentmail will take place during the summer break.

Access to Parentpay will be removed from Saturday the 21st July with all balances held on lunch accounts being automatically transferred to your Parentmail account as part of the migration. You do not need to take any action regarding your lunch account balances if your child is continuing at Egglescliffe School in September 2018.

Action required

To ensure that you can continue to top up and view your account online please ensure that you have activated your Parentmail account. If you have not done this so far, please contact the school on 01642 352570 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a Parentmail registration email.

If your child has left the school recently and still has a balance held on their lunch account, please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request that a refund be made on your Parentpay account. Please ensure that this is done by Wednesday the 18th July 2018.

If you currently hold a balance on your “My Account” area of Parentpay you need to log into your account to request a refund from Parentpay as soon as possible.

Following the migration, we will send out further correspondence on Parentmail advising when the service is active and giving guidance of how to top up your lunch account on the new system in readiness for the new school year.

If you have any queries relating to this matter, please contact the Finance Office on 01642 352570 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

The letter that was sent home can be viewed in full here.